Protective Online Customer Service
- Log in to your Protective online account to find out the status of your life insurance application or to view your current policy
- Enroll in paperless statements, and you can view all of your Protective policy documents conveniently online
- Online, you can view any documents related to your policy, including the cash value, the date of your last premium payment, and more.
When you log in to your Protective account, you can access tax forms, check on the status of a life insurance application,view your current policy information, find out how much your current policy is worth, change your contract information, request changes to your policy, and initiate financial transactions. In short, you can handle anything that’s related to your account, including finding the date of the last premium payment you made, the balance on any loans you have against your policy, the contact information for your agent, and any cash value of your policy.
If you do not already have an account, it’s easy to register for a new one. You’ll just need to make sure that you have an active policy, that you have a terminated policy, that you recently applied for life insurance, or you received a notice stating that your life insurance policy is available to review online. As long as you’ve had some sort of interaction with Protective, you should have no trouble setting up your online account.
Don’t want to set up an account? It’s also possible to make a single, one time payment. You’ll just need to enter your policy number plus your billing zip code so the system can find your policy and apply the payment to the right account.
To contact Protective regarding your life insurance policy or application:
- Call 1-800-866-9933
- Use the “contact us” form located on their website