www.godiva.com/customersurvey – Take GODIVA Customer Experience Survey

GODIVA Customer Survey

  • Take a short survey related to a GODIVA purchase
  • The survey will take less than 10 minutes to complete
  • All feedback provided to GODIVA will be kept 100% confidential

The GODIVA Customer Survey will require the customer to provide the purchase transaction number, the amount of time they waitined in line at the GODIVA Boutique, how likely they are to return plus their phone number and name.  Customers will also be given the chance to to be contacted by a GODIVA team member regarding the shopping experience in the boutique (this is not required and the customer can complete the GODIVA Customer Survey without being contacted).

GODIVA Customer Survey Comments

  • Takes about 7 minutes to complete
  • Requires Internet connection
  • Does not appear that a promotional coupon is offered
  • The survey will evaluate the customer service, product selection, store appearance, and the value of the product

Godiva Chocolatier

  • New York City based chocolate company
  • Founded in 1926 by Mr. Joseph Draps
  • Godiva owns and operates more than 600 retail boutiques and shops in the United States, Canada, Europe, and Asia and is available via over 10,000 speciality retailers

The GODIVA corporate office is based at 333 West 34th Street, New York City, U.S. and can be reached via phone by calling 800-946-3482 (800-9-GODIVA).  Some of the more popular products sold by the company include:

  • 27 pc. Dark Chocolate Gift Box with a Patriotic Ribbon (ideal for the 4th of July holiday)
  • 36 pc. Chocolate Biscuit Box – 90th Anniversary (only $18.75)
  • Milk Chocolate Dipped Strawberries (these are also available in dark chocolate)
  • Milk Chocolate Covered Pretzels

When buying online please allow 5 to 7 business days for the product to arrive and Next Day shipping is available if the order is placed on Monday, Tuesday, Wednesday or Thursday.  At this time GODIVA does NOT offer same day shipping but they will ship to P.O. Box and to APO/FPO addresses.

Primary References

  1. www.godiva.com/customersurvey